Nordic non-life insurance company Tryg has extended its partnership with Indian IT giant Tata Consultancy Services (TCS) to accelerate its digital transformation journey.

As part of the expanded partnership, TCS will be responsible to help Tryg to adopt a future-ready technology stack and IT operating model.

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The tech vendor will also enable the insurer to launch a future-proof hybrid cloud architecture that will leverage its Enterprise Cloud platform.

The company will also provide Machine First Delivery Model (MFDM) model, powered byignioAIOps to help the insurer transform its IT operations.

The new IT operating model is expected to scale up the availability of the company’s critical customer-facing business applications, improve its operational resilience, and enhance end-user experience.

Additionally, this model will accelerate the adoption of Agile and DevOps throughout the organisation. This is expected to help Tryg better respond to the shifting customer preferences, speed to market, and adaptability.

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Tryg CIO Anne NørklitLønborg said: “Customer satisfaction is of paramount importance for Tryg and we continually strive to deepen our customer relations through various innovative products and services. To achieve these business objectives, we chose TCS to help us build a scalable, resilient and secure IT infrastructure.

“TCS has been our long-standing partner and has delivered many strategic projects in the past and the new agreement reaffirms our confidence in the partnership.”

TCSBFSI Mainland Europe business unit head Hemakiran Gupta said:“We thank Tryg for expanding our partnership and entrusting us with this strategic transformation initiative to build a new future-ready core that will serve as a resilient and adaptable foundation for their future growth.”

As part of its long-standing partnership, TCS has provided Trygwith strategic initiatives including claims transformation, digital systems transformation, and core systems development and support.