This integration is set to transform medical information management in underwriting, saving significant manual effort and expediting decision-making. Credit: Wanan Wanan/Shutterstock.

US-based software company Appian has joined forces with ReleasePoint to support life insurance underwriting automation.

The collaboration integrates ReleasePoint’s medical information solutions with Appian’s Connected Underwriting Workbench for Life Insurance, with the aim to streamline underwriting processes.

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It allows underwriters and case managers to initiate and receive medical record requests directly within the Appian interface.

This integration is set to transform medical information management in underwriting, saving significant manual effort and expediting decision-making.

Appian said the integration of ReleasePoint’s MIDAS technology with Appian’s workbench will utilise both human expertise and AI to extract and aggregate clinical data, speeding up the underwriting process while maintaining accuracy and efficiency.

Built on the Appian Platform, Appian’s Connected Underwriting Life Workbench offers a data fabric for quick connectivity and AI-led automation to support underwriting process optimisation.

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Appian’s AI architecture, including generative AI capabilities, allows for the automation of content processing and repetitive tasks at scale.

Appian insurance & healthcare industry vice-president Jake Sloan said: “Our partnership with ReleasePoint represents a pivotal step in modernising underwriting processes.

“By seamlessly incorporating EHR data, we empower underwriters with unprecedented visibility and insights, enabling faster and more informed decision-making.

“This innovation not only enhances efficiency and accuracy but also exemplifies our commitment to leveraging advanced access to third-party data to drive innovative underwriting and product solutions across the industry.”

The partnership aims to deliver a superior underwriting experience, with the Connected Underwriting Life Workbench enhancing case quality, consistency and adherence to procedures.

It also offers continuous monitoring and data extraction, integration with external tools and augmented decision-making with a complete audit trail.

ReleasePoint CEO Derrick Halvey said: “This collaboration combines ReleasePoint’s expertise in medical data retrieval and with Appian’s advanced underwriting platform, streamlining processes and enhancing decision-making for life insurers. Together, we are setting new benchmarks for efficiency and customer satisfaction in life insurance.”

Recently, Appian said that, in alliance with Swiss Re, its Connected Underwriting Life Workbench will now be available in the Asia-Pacific and Europe, Middle East and Africa regions.