Technology company Neutrinos has introduced its new Intelligent Automation Platform, which is specifically designed to address the digital transformation needs of the insurance industry.

The platform offers a suite of intelligent automation tools that enable insurers to automate, optimise, and innovate comprehensively.

It integrates an omni-channel experience layer, low-code innovation foundry, process automation, advanced decisioning, and unified control management and governance.

This combination equips insurers with the ability to create seamless digital experiences, boost operational efficiencies, and leverage data-driven decisions from a unified environment.

The omni-channel experience layer facilitates communication across various channels, a low-code innovation foundry enables rapid application development, and process automation is intended for streamlining workflows.

Observability and insights offer valuable business operation metrics, while unified control management and governance provides comprehensive digital operation oversight.

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In addition, the platform accelerates development and extends automation throughout organisations.

Neutrinos CTO Suresh Chandrasekharan said: “Insurers often buy solutions promising unified workflows and business agility, but struggle with implementing intelligent automation at scale or find it becomes too costly.

“Our latest release tackles this with an enhanced integration engine and intelligent automation capabilities and now insurers can quickly build and deploy smart workflows across existing systems. This accelerates time-to-market for new products while maximising ROI from current tech investments.”

The platform’s benefits include improved decision-making through real-time analytics, operational efficiency by automating tasks, and enhanced customer engagement via personalised experiences.

Additionally, the platform’s more than 100 pre-built assets enable businesses to boost product and service delivery to the market.