National Guardian Life Insurance (NGL) has turned to Equisoft’s software-as-a-service policy administration system to enhance its pre-need life business capabilities.

This partnership aims to modernise NGL’s digital landscape with Equisoft’s end-to-end suite of solutions, including a modern policy administration system, seamless data migration and state-of-the-art digital solutions.

Equisoft, a global digital solutions provider for the financial industry, will implement its policy administration system (Equisoft/manage) for NGL.

This system will support NGL’s pre-need life business by improving efficiency and enhancing customer experience through advanced automation and robust integration tools.

Equisoft USA senior vice-president Mark DePhillips said: “We are proud to have been chosen as NGL’s trusted partner to help evolve their core systems.

“This partnership validates the value of Equisoft’s insurance comprehensive offering and reinforces our commitment to delivering best-in-class solutions.”

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Key initiatives in this partnership include the deployment of Equisoft’s App Capture and self-serve portal (Equisoft/sync).

These tools will enable NGL to offer a seamless digital experience to its clients and agents. The integration of these solutions is expected to streamline operations and provide a modernised approach to policy management.

Equisoft’s advanced automation capabilities and Multi-PAS agent and client self-service tools are central to this digital transformation. These features are designed to improve operational efficiency.

NGL senior vice-president, chief information officer and chief digital officer Brian Saperstein said: “”We were impressed with Equisoft’s knowledge and understanding of the evolving technological needs of the pre-need marketplace.”

“The automated business processing integration capabilities will reshape our systems for future growth opportunities.”

NGL, founded in 1909 and headquartered in Madison, Wisconsin, is licensed to operate in 49 states and the District of Columbia. NGL markets pre-need and individual life insurance, annuities and group market products.

In July this year, Mexico’s GNP Seguros announced the adoption of Equisoft’s cloud-based policy administration solution, powered by Oracle Insurance Policy Administration.