OneShield solutions are designed to support the unique needs of insurers and managing general agents (MGAs) of all sizes, managing policy, billing, claims and more. Credit: VideoFlow/Shutterstock.

HAI Group, a Connecticut-based property and casualty insurance company for the affordable housing industry, has implemented OneShield’s Enterprise Platform 7 to advance its digital transformation.  

This move will support the insurer’s general liability (GL) and excess products to meet market demands and improve policyholder experiences by leveraging advanced technology. 

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The deployment of OneShield Enterprise Platform 7 is expected to streamline HAI Group operations, enhancing flexibility and efficiency across its product range.  

The decision to adopt the platform was made in June 2023, aimed at transforming HAI Group business processes. 

OneShield Enterprise has been recognised by HAI Group for its robust insurance capabilities including experience with American Association of Insurance Services products and the ability to manage large schedules effectively.  

OneShield solutions are designed to support the unique needs of insurers and MGAs of all sizes, managing policy, billing, claims and more – all on a single platform.  

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HAI Group executive vice-president and COO Troy LePage said: “Choosing OneShield for this legacy system transformation was a strategic decision rooted in its industry expertise, robust, scalable technology, and delivery focus.  

“This transition from an ageing core system to OneShield’s platform – driven by the dedication and determination of HAI Group’s internal teams and our OneShield partners – improves operational efficiency and supports the continued delivery of exceptional customer service.” 

OneShield SVP and global delivery head Rakesh Parikh said: “We are thrilled to support HAI Group in their legacy transformation journey. By going live with GL and excess products on our latest platform, HAI Group is paving the way for next-generation insurance operations. The collaborative effort between our teams has culminated in a robust solution that enables HAI Group to deliver exceptional value and service to their clients.”