Cognizant has announced the renewal of its collaboration with Belgian bank-insurer KBC Group.

The renewal will last until 2027, making Cognizant KBC Group’s partner in supporting its IT and business transformation across the entire spectrum of IT services, including application development & maintenance, data services, infrastructure, and quality engineering.

In addition, the two have been working together for over 11 years. Cognizant’s existing team and service offerings are expected to enhance quality, ensure operational stability, foster innovation, and optimise cost-effectiveness for KBC Group.

“We are pleased to renew our agreement with Cognizant, as it supports our goals of creating superior customer experience, supporting innovation, and maintaining operational excellence,” said Isabel Van Mele, chief information officer of KBC Bank & Insurance. “Cognizant’s ability to provide various IT services, focusing on quality, stability, and cost-effectiveness, makes it an important partner for KBC. We look forward to continuing our collaboration to achieve our organisational objectives.”

“We are honored to extend our partnership with KBC Group,” added Geert Lejon, Country Manager, Belgium & Luxembourg at Cognizant. “Our extensive experience in delivering a wide range of IT services has been crucial in helping KBC achieve its objectives over the past eleven years. Our team is excited to continue this work and further enhance our collaboration.”

In October 2024, Cognizant announced that, under strategic partnership as system integrator with FCCI Insurance Group (FCCI), it has supported the creation of FCCI’s new Excess & Surplus (E&S) lines of business.

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This collaboration will use Cognizant’s expertise in the insurance sector and Duck Creek Policy with Active Delivery. The goal is to modernise FCCI’s operations and drive expansion into E&S.

In addition, FCCI’s transition to Duck Creek’s platform will allow for active delivery and help the company drive operational efficiencies, automate manual processes, and enhance the speed to market for new products.