Philippines-based insurer Pioneer Insurance and Surety has chosen Sapiens International’s insurance platform to spearhead its digital transformation efforts.
The AI-based Sapiens Insurance Platform is aimed at upgrading Pioneer’s operational capabilities and digitalisation.
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The initiative is expected to improve core processes and fulfil market demands through enhanced technology.
Pioneer CEO and president Lorenzo Chan said: “Sapiens’ comprehensive platform will enable us to accelerate product development, automate workflows and enhance customer journeys.
“This partnership underscores our commitment to delivering innovative and relevant insurance solutions to our customers, while significantly improving operational efficiency. The mentorship model provided by Sapiens will also ensure self-sufficiency as we embrace this transformative journey.”
Sapiens CEO and president Roni Al-Dor stated: “We are proud to partner with Pioneer, a market-leading insurer in the Philippines, and to demonstrate our growth in this important region.
“Our insurance platform will empower Pioneer to meet their ambitious growth goals while delivering superior customer experiences. By automating and digitising operations, Pioneer is positioning itself as a true innovator in the region’s insurance market.”
Last month, Sapiens updated its automated underwriting and new business case management system, known as UnderwritingPro v14.
This enhancement focuses on increasing operational efficiency and integrating AI to aid underwriting decisions.
The new version includes features that utilise predictive analytics and data-driven insights, aiming to enhance the speed and accuracy of underwriting processes.
Sapiens provides support for core solutions across various insurance lines including property and casualty, workers’ compensation and life insurance, as well as reinsurance, financial and compliance, data and analytics, digital and decision management.
With a global footprint, Sapiens serves over 600 customers across more than 30 countries, offering software as a service solutions.
