All articles by Patrick Brusnahan

Cytora partners with Meetrisk to aid marine insurers

Meetrisk delivers detailed and accurate risk assessments on the marine industry.

The importance of getting customer service right first time in the bulk annuity market

The bulk annuity market, in particular, is one where trust, care, and consistent delivery of service has a direct impact.

Large part of Singapore unprepared for retirement despite wealth level

Many within Singapore, including those with high-income, will struggle with retirement.

AXIS and mea expand strategic partnership

GenAI to be utilised by AXIS.

Sapiens Decision launches underwriting solution for P&C

Sapiens Decision Underwriting Accelerator is a solution designed to enhance underwriting efficiency.

Sprout.ai adds to advisory board

Thompson joins with 30 years of experience in the insurance industry, including more than 20 years in senior leadership roles.

TAL to bring in underwriting limits for customers

The changes have significantly reduced medical test requirements for new Life, Total and Permanent Disability and Income Protection insurance applications.

How AI is transforming customer services in the financial industry

Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector.

Towergate Health & Protection rebrands as Towergate Employee Benefits

This is the next step in the company’s strategic growth, which will be followed by further development of its client propositions.

Cetera to acquire Concourse Financial Group Securities