Aetna International has launched a new service approach for organisations with over 1,500 employees overseas.

Following detailed broker consultations, Aetna International said a fully flexible solution has been developed to meet the needs for the largest organisations with international operations.

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According to Aetna International its proposition is comprised of pillars including:

 

Member Support

Focusing on the member means covering core inpatient and out-patient needs and adding layers of additional flexible benefits in line with customer stipulations.

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A full suite of wellness and security benefits will reinforce the insurance cover with health assessments and proactive medical out-reach, pre-trip planning and personal security protection, through Aetna International’s partnership with red24.

 

Service Delivery

Service will be tailored around member specifications, from language needs to bespoke management information and claims processing requirements.

Aetna International said it is also ready to assist, and provide solutions to, clients wishing to self-insure.

 

Full Programme Transparency

The private medical insurance provider added that granular analytical data and bespoke management reporting will be a key element of the service to plan sponsors.

Damian Lenihan, executive director, UK Distribution at Aetna International, said: “The infrastructure and approach we’ve put in place this year to succeed in the large  group market means Aetna International will be able to deliver one of the strongest and most reliable offerings available today.”

Lenihan continued: “Andy O’Cain, who joined us earlier this year as new business sales director, is leading our expansion in this area and is already working closely with a number of broker partners.”