Those who buy Travel Smart for stand-alone journeys can earn Trip Coins, redeemable for various travel services on the travel booking platform. Credit: JESHOOTS.COM on Unsplash.

AXA Hong Kong & Macau (AXA) and Trip.com have rolled out Travel Smart, a tailor-made travel insurance product designed to meet the diverse needs of global travellers.

This marks a significant step in the ongoing alliance between the two companies, aiming to provide Trip.com customers with exclusive, comprehensive travel protection.

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Travel Smart provides three distinct plans: One-way Trip, Round-trip Lite and Round-trip Deluxe.

Each plan is crafted to address the specific requirements of travellers, offering coverage for medical expenses and personal accidents up to HK$1.5m ($192,042), personal liability up to HK$2m, as well as protection for baggage, trip delays and cancellations due to adverse weather conditions.

The integration of AXA’s digital capabilities into Trip.com’s booking system allows customers to effortlessly add Travel Smart insurance to their flight bookings with a single click, or purchase it separately for stand-alone trips.

Trip.com customers can manage their insurance policies and file claims for covered incidents through the Emma by AXA app.

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Additionally, those who buy Travel Smart for stand-alone journeys can earn Trip Coins, redeemable for various travel services on the travel booking platform, including flights, train tickets, hotels as well as attractions.

This collaboration is powered by AXA Partners.

Trip.com vice-president Zhe Wang commented: “Through our partnership with AXA, we enhance our offerings by integrating a variety of insurance plan options into our one-stop travel platform. The integration ensures that our customers enjoy even greater peace of mind during their travels.”

AXA Hong Kong and Macau chief general insurance officer Kenneth Lai stated: “As travel demand continues to rise, it has become clear that insurance is no longer an optional add-on service but an essential component of a complete package for modern travellers. Through our partnership with Trip.com and access to their global customer network, we are dedicated to prioritising our customers and providing comprehensive insurance protection solutions.

“We look forward to deepening our collaboration with Trip.com, ensuring that our customers can enjoy a seamless travel experience with peace of mind.”