Bought By Many has announced that customers will not invalidate their cover if they are unable to attend regular vet check-ups and appointments due to the Covid-19 outbreak.

The insurance provider requires that pets have annual check-ups a dental check-up every 12 months and vaccinations.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

In a study by Bought By Many, pet owners expect to need routine check-ups within three months, with the majority needing an annual check-up (64%), followed by vaccinations (59%) and dental check ups (43%).  Nearly 34% of pet owners with pet insurance believe missing routine vet appointments will have no impact should they need to claim.

The announcement follows the British Veterinary Associations advice that all veterinary practices to reduce face-to-face contact with pet owners and only offer emergency care and urgent prescriptions. Most routine check-ups and treatments, such as for vaccinations, will not be possible during this period.

The insurance provider was voted Britain’s most trusted pet insurer in 2019. Their policies, not including Liability Only, will cover vet fees if a pet become unwell. As there is little evidence that pets are at risk from Covid-19, its insurance policies also include all potential viruses that animals can be exposed to.

Bought By Many was the first insurer provider in the UK to partner with FirstVet, offering customers free, unlimited access to UK-registered vets 24/7.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Bought By Many CEO and co-founder Steven Mendel said:“At a time of increased worry and uncertainty, we wanted to reassure our pet owners that they should not worry about invalidating their cover because they are following government advice to stay at home or their local vet practice has temporarily closed. We want to support owners and help dispel any myths or confusion about how to keep their pets healthy and happy during this time.

“Typically, insurance cover requires your pet to have regular check-ups for it to remain valid but the current situation makes it impossible for all owners to do this and it would be wrong for insurers to use this as an excuse to not pay a claim.”