Property and casualty insurer Chubb has selected Willis Towers Watson’s advanced pricing delivery software, Radar Live, to augment customer experience.
The platform will be integrated across multiple channels to provide the insurance company better speed and agility to generate and make use of more sophisticated insights.
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The insurer will also be able to leverage advanced analytics and machine learning models, in real time and from a single platform.
Willis Towers Watson global pricing and underwriting leader Dave Ovenden said: “We are delighted that Chubb has chosen to work with us and implement Radar Live.
“Chubb is recognised for its underwriting excellence and our advanced pricing delivery software will support their focus on responding even more quickly to changing market conditions in an efficient way that delivers an exceptional customer experience.”
Willis Towers Watson added that the new data sources and the machine learning algorithms will the insurance company’s analytics performance.
It will also enhance the ‘level of sophistication’ in automated decision making, the technolo vendor added.
Ovenden commented: “Our new partnership with Chubb continues our commitment to developing software that is relevant, accessible and affordable, pioneering the delivery of leading-edge technology solutions for commercial insurers in order to thrive in the digital age and meet changing customer needs.”
