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Specialty insurer Arch Insurance has partnered with digital risk processing platform Cytora to further digitise its risk intake and streamline underwriting.

Arch Insurance has been investing in digital transformation to boost its transition to an operating model where higher volumes of risks are onboarded. If successful, Arch can provide better, faster service for brokers and clients.

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Furthermore, Arch selected Cytora as a partner due to Cytora’s configurable platform which allows Arch to integrate unique requirements and improve insurance workflows through AI and automation.

Juan de Castro, COO at Cytora, said: “The global insurance industry is undergoing a period of rapid digital transformation fuelled by progressive companies like Arch. Our work in the UK with Arch Insurance International showcases the substantial value that can be created by optimising insurance workflows. Now, thanks to the scalability of the Cytora platform, we will be able to quickly bring these enhanced processes to Arch Insurance in North America.”

Caolan Kovach-Orr, AVP of Intelligent Data Automation for Arch, added: “This partnership is part of our strategic investment in digital capabilities to help Arch deliver exceptional underwriting and profitable growth. Cytora will help us streamline key workflows, ensure more consistent execution and deliver a world-class experience to our brokers and clients.”

This week, Cytora teamed up with Xapien, an AI-driven due diligence company, to equip commercial insurers with automated due diligence capabilities.

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As part of this integration, commercial insurance underwriters will instantly have access to Xapien’s AI due diligence platform, which will be available through Cytora’s platform, streamlining the due diligence process.

This will allow underwriters to replace their manual process of checking various data sources to assess potential risks.