The appointment comes after Generali’s organisational restructuring. Credit: BalkansCat/Shutterstock.

Italian insurance giant Generali has appointed Cécile Paillard as the new group chief transformation officer. 

Paillard, who has been working in the financial services realm for more than 25 years, will assume her new responsibility on 2 September 2024, reporting directly to Generali general manager Marco Sesana. 

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She brings expertise in strategic planning as well as innovation. 

Her background includes leadership positions at global insurance companies, latterly as the CEO Mediterranean, Middle East and Africa of Coface Group.  

Paillard ‘s previous experience includes key roles at AXA.  

In her forthcoming position at Generali, Paillard is tasked with speeding up the group’s transformation.  

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Her focus will be on executing Generali’s strategy for more digitalisation along with innovating customer experience and distribution networks.  

These elements are crucial for the advancement of the Lifetime Partner business model.  

Additionally, Paillard will become a member of the insurer’s group management committee. 

Generali group general manager Marco Sesana said: “Leading innovation is one of the three pillars of our strategy “Lifetime Partner 24: Driving Growth”, and the transformation process is a key engine powering our future growth.  

“With Cécile’s support, we will further strengthen our commitment towards the development of an innovative, agile and digitally-enabled organization, for the benefit of our customers and all stakeholders”. 

The appointment comes after Generali’s organisational restructuring, announced in April this year, and implemented from 1 June 2024.  

The restructuring aims to propel growth and refine the management of Generali’s core insurance and asset management divisions.  

Under the guidance of insurance division CEO Giulio Terzariol, efforts will be geared towards elevating insurance business performance globally.