UK insurance intermediary Howden has entered an agreement with B2B software-as-service (SaaS) company FullCircl to enhance operations and cut compliance costs.
Through the multi-year alliance, FullCircl’s SmartBroker solution will incorporate essential company data and compliance checks into the Acturis platform, which is used by Howden.
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This is expected to assist Howden in improving efficiencies during client acquisition and onboarding.
Additionally, it is expected to provide a uniform client experience across its national branch network and enhance the monitoring of its current client base, supporting client retention and growth.
Together, FullCircl SmartBroker and Acturis are said to enhance data enrichment, driving revenue and elevating insurance decision-making and compliance.
Acturis complements SmartBroker by enhancing client data synchronisation and service delivery through its widely adopted platform.
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By GlobalDataWith the agreement, Howden will deploy the integrated package to its 2,000 Acturis users.
Howden UK&I CEO Carl Shuker said: “Howden has rapidly grown in recent years, organically and in part due to a number of acquisitions. As the businesses come together, we needed a joined-up view of our client base in order to provide a consistent client experience.
“To do that, it required a single source of truth when it comes the data and information we have on our clients. FullCircl was the missing link that now ensures all clients are entered into Acturis with accurate, consistent information, enabling Howden to join up clients across our core pillars.”
Acturis CEO Tony Goddard said: “As part of our ongoing investment in the development of the Acturis Platform we are continuously looking to identify business partners whose products and services can enhance the experience and value our customers get from Acturis.
“We believe that FullCircl fulfils this aim by bringing the insights brokers need, when it matters most to them, allowing them to trade more accurately and efficiently, and to win and retain more business.”
Last week, Howden was in the news for purchasing Help Me Compare Group and its subsidiaries, a UK health and life insurance broker.
This acquisition is expected to bolster Howden’s presence in the UK health insurance sector, serving a diverse range of clients from individuals to major multinational companies.
