The Boston-based insurer said that it will provide a secure link, which can be used to access various resources, including claim forms with step-by-step instructions on how to complete and submit information to receive benefits.
A guide will also be provided that summarizes the activities and resources that can assist a beneficiary to settle a case and a brief of the financial, legal and grief counseling services that can be availed.
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Besides, the beneficiaries can also get an overview of financial tools available for managing a policy’s proceeds.
Liberty Mutual Group Benefits operation product management director Heather Luiz said, the site harnesses technology to provide group life beneficiaries with an immediate source of practical information and resources, ultimately speeding the claims process.
"Now beneficiaries don’t have to wait for critical documents, which means they have faster access to what are often essential benefits," Luiz added.
Liberty Mutual is also offering a range of resources and support to beneficiaries, such as sensitive and dedicated case managers to guide beneficiaries through the claims process, and services to help beneficiaries cope with grief, legal and financial issues.
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