Markel has strengthened its Wholesale Claims service through a series of internal promotions and a new appointment. 

Dan Thomas has been appointed as marine technical claims lead, a role in which he will collaborate with the marine liability claims team and provide feedback on policy wordings and claims insights.  

His work will include supporting both renewal and new business, overseeing relationships with broker partners, and liaising with the actuarial and outwards reinsurance teams.  

Operating out of the London office, he will report to Tim Warren, claims manager – Marine Liability. 

Thomas was the head of Marine Claims at Helvetia Global Solutions UK, and before that served at QBE European Operations/British Marine as the head of Technical Adjusting and Steamship Mutual P&I Club. 

Warren said: “Dan’s impressive background and technical expertise in handling complex claims will be of significant importance as we continue to support clients during these uncertain times through our best-in-class claims service and expertise. We look forward to seeing him take our claims service forward in 2025 and beyond.” 

Additionally, Markel has promoted Debbie Larkin to the position of claims manager – Energy, Liability and Terrorism; Rachel Tighe to claims manager – Professional Indemnity (PI), while Natalie Myhill steps into the role of claims manager – Financial Institutions (FI). 

Larkin will oversee claims related to the company’s Energy sector, including upstream, midstream and downstream energy, as well as sustainable energy, conventional power and terrorism portfolios. 

He will report to Thomas Upton, head of claims – Marine, Energy and Casualty. 

Tighe’s responsibilities will encompass managing the PI Wholesale Claims team, enhancing broker interactions and fostering professional development within her team. 

Myhill will focus on managing complex claims for FI and fintech clients and strengthening broker relationships. 

Myhill and Tighe, who are based in the London office, will report to Jonathan Pestell, head of claims – Specialty.  

Markel Group registered a net income attributable to shareholders of $549.2m in the fourth quarter of 2024, down 40.1% from $769.3m in the same quarter a year ago.  

However, for fiscal year FY24, net income to shareholders stood at $2.7bn, a 47.37% surge from $1.9bn in 2023.