The Financial Services Authority (FSA) of Oman has officially launched the National Health Insurance Platform, known as Dhamani, to oversee the operations within the country’s health insurance market.
The platform is an electronic system aimed at simplifying the exchange of health insurance information and claims processing between insurers and private healthcare providers.
At a press conference, the FSA CEO Abdullah Salim Al Salmi detailed the platform’s regulatory functions and its anticipated positive impact on the Sultanate’s health insurance system.
He pointed out that Dhamani is designed to improve the Omani health insurance market and ease citizens’ access to health services.
Al Salmi confirmed the platform’s efficacy, as evidenced by its successful pilot phase.
During the first quarter of 2025, Dhamani facilitated around three million health insurance transactions between insurance firms and private healthcare establishments.
The platform is now connected to 33 private hospitals and three healthcare complexes.
Dhamani aims to address several challenges faced by insurance stakeholders, ensuring the provision of quality health insurance services and the timely settlement of financial obligations to private healthcare providers.
The platform will also maintain a database of medical conditions, diagnoses, and treatments, which will enable authorities to conduct research aimed at advancing the health sector.
Al Salmi further mentioned that Dhamani currently serves over 650,000 health insurance policyholders and handles up to 40,000 transactions daily.
To support the platform’s development and offset the costs of its establishment, which totalled OR1.6m, a modest fee will be levied on hospitals utilising the service.
