Claims prevention technology firm Ondo has signed a deal with NFU Mutual to bring LeakBot to its members.
Under the terms of the contract, NFU Mutual will deploy LeakBots from October 2024, with a planned roll out of 17,000 units to be deployed by January 2025.
In addition, subject to the success of this initial roll-out, NFU Mutual intends that LeakBot will then be rolled out across its members.
NFU Mutual is a member owned insurer, with over 900,000 customers, one of the top ten largest general insurance companies in the UK. LeakBot has been selected to provide a solution for reducing household water damage claims, whilst providing a quality service to their customers.
Craig Foster, Ondo CEO, said: “This agreement with NFU Mutual demonstrates the impact of LeakBot’s reputation for delivering on our commitment to reduce escape of water claims and for providing a quality service for our customers. We look forward to working with NFU Mutual to help reduce their claims costs whilst improving customer experience and loyalty.”
Phil Cooper, Propositions Manager at NFU Mutual, added: “As a mutual insurer, we try to go beyond simply offering an excellent service at point of claim. This means supporting our customers to reduce risk, effectively protecting their property and preventing them from having to claim.
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By GlobalData“Escape of water is one of the most damaging and disrupting things that can happen to a homeowner, causing devastating damage with little warning.
“We believe this partnership with LeakBot will help us support our customers by providing an effective early warning system for escape of water before it develops into a serious issue and look forward to seeing the positive impact this has for our members.”
Earlier in the year, Ondo announced that it has signed a contract with a US regional personal lines insurer.
The firm manages over $2bn of personal lines home, motor, and umbrella insurance policies.
In addition, the new insurance partner will start to deploy LeakBot to their customers based in New Jersey beginning in Q3 2024, offering the LeakBot sensor and repair service free of charge to their customers.
This is the second insurer to launch LeakBot in New Jersey, and the fifth US insurance company to adopt LeakBot within the last 12 months.