Claims automation platform firm Sprout.ai has announced the appointment of Ian Thompson as the first member of its growth advisory board.
Thompson will bolster Sprout.ai’s ambitions to promote innovation in the insurance industry while delivering a better experience for insurance customers. He played a leading role in Zurich’s global operations, where he championed AI, digitalisation and data innovation.
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In addition, his expertise also extends to customer proposition shaping and delivery, making him well-placed to advise on the issues of insurers and their customers. Thompson will be an immediate asset in shaping Sprout.ai’s strategic product direction and go-to-market strategy while supporting business opportunities in the insurance market.
Thompson joins with 30 years of experience in the insurance industry, including more than 20 years in senior leadership roles.
Most recently, he was the group chief claims officer at Zurich, where he was responsible for the performance of 8,500 people operating across 200 territories dealing with 7.5 million claims per annum. Before this, he held regional chief claims officer roles at Zurich covering Europe, the Middle East, and Africa, as well as operational and strategic transformation roles at RSA.
Roi Amir, CEO of Sprout.ai, said: “Thompson brings an impressive wealth of experience and will play a key role in supporting Sprout.ai as it continues to grow. His expertise in claims on a global scale, along with his relationships, knowledge and history in the industry, will be instrumental as we further drive innovation for insurers. I am looking forward to collaborating with Ian and excited about the opportunity to accelerate the transformation of the insurance industry together.”
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Thompson added: “I have seen the significant claims optimisation and customer benefits that Sprout.ai can deliver in my previous role. They offer leading-edge technology backed up by an experienced team with an impressive track record in deploying AI solutions for a range of insurance market clients. As Sprout.ai continues to innovate and build its capabilities and services, I’m excited to be able to bring my experience to help shape the company’s growth agenda.”
