Global provide of insurance software Sapiens has been selected by a tier one Canadian life and health insurer.
The firm picked Sapiens to improve operational performance, drive efficiency, enhance the client and adviser experience, as well as enable digital evolution.
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Sapiens Insurance Platform will be utilised in enabling a client-first approach from the first touch point during new business to continued service excellence and administration, including enhanced support for their distribution channels, simplifying the business rules for an easier and proactive engagement, and continued enhanced support for the customer throughout their life events.
“Our client is a distinguished leader in the Canadian life and health market, known for their commitment to client care throughout each stage of life. We are pleased to partner with them and provide the technology they need to achieve their business goals by proactively offering tailored products and services,” said Roni Al-Dor, Sapiens president and CEO.
“Sapiens’ platform and its intelligent digital solutions will optimise their speed-to-market, digital transformation, and technology stack, and enhance their customer and agent relations for successful growth. Sapiens Insurance Platform is a future-proof, AI-based, open, modular, and integrated insurance platform, which accelerates adoption, delivers sustained value, and empowers insurers to stay ahead.”
Sapiens has also partnered with Addresscloud, a cloud-based location intelligence provider, to aid insurers with enhanced abilities to understand geographic risk.
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By GlobalDataThe partnership offers several key benefits, including accurate geocoding, which ensures precise location data for every insured property and minimises errors in risk assessment and claims processing.
Furthermore, insurers will also gain access to comprehensive property data, providing detailed information about insured properties, including their proximity to hazards and other relevant factors, thereby empowering thorough risk evaluation.
In addition, the partnership bolsters accumulation management by analysing geographic concentrations of risk. By integrating Addresscloud’s precise geolocation services and advanced mapping capabilities with Sapiens’ core P&C products, the partnership offers insurers a stronger, more comprehensive solution.
