UK-based Willis Towers Watson (WTW) has contracted critical environment specialist Keysource to provide data centre infrastructure management (DCIM) services.

Under the contract, Keysource will deploy new DCIM software to monitor critical M&E and IT systems across the group.

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The deployment will assist WTW in reducing risk and recovery time as well as increase resilience across its critical environments.

Additionally, Keysource will provide ongoing site audits and onsite staff training.

The technology will be deployed in several phases. In the first phase, Keysource will install the DCIM software across WTW’s Corporate Data Centres and other key sites.

Keysource managing executive Jon Healy said: “Willis Towers Watson has a significant global estate, and it’s essential that IT has visibility across its infrastructure and that its critical environments are equipped with the latest technology to handle current and future demand.

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“WTW’s enhanced data centre provision will create new efficiencies and enable greater staff collaboration, ensuring smooth day-to-day operations supported by robust IT infrastructure.”

WTW global director of data centres Paul West said: “A key objective for IT is to ensure enhanced security and resilience across our data centre estate, enabling us to deliver the most efficient and responsive service to our customers.

“We’re pleased to have Keysource on board as our trusted partner to support the delivery of state-of-the-art infrastructure, with the expertise to ensure transitions are smoothly & seamlessly managed.”

The latest contract comes a year after WTW selected Keysource to deliver a common IT infrastructure for its brand.